CANCELLATION POLICY

DEPOSITS • A non-refundable deposit is required to book all appointments. • Deposits go toward your service total on the day of your appointment. RESCHEDULING • Appointments may be rescheduled one (1) time only with at least 48 hours’ notice. • Reschedules made with less than 48 hour notice will require a new deposit to secure a new date and time. CANCELLATIONS • Cancellations made with less than 48 hours’ notice will result in charging 30% of service using card on file. • If you cancel and wish to rebook, a new deposit will be required. NO-SHOWS • No-shows will result in charging 50% of service using card on file. • No-shows will not be allowed to rebook. LATE ARRIVALS • Clients arriving more than 15 minutes late may need to reschedule using new deposit.